Problem with app

[TC777]

I can sign in on my computer, but not on the app on my phone (Android). I can't find a customer service number, the chat function is useless and all the directions I find for support tell me where to get support in the app, but I can't get into the app!

[jguerdat]

Have you restarted the phone and reinstalled the app?

Without a subscription you can't talk to official support. We may be able to help. What happens when you try to log in via the app? Have you tried the link underneath the login for a different method for 2FA?

[BrookeN]

@TC777 Were you able to sign in?