Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 2 cameras and doorbell off line???

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Franksauto
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Aspirant

Why are all my cameras and doorbell all of a sudden off line? Just noticed they have been that way for 3 days now. My internet is working and I havent made any setting changes. I did get an Arlo subscription. Never had a problem before the subscription.

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Franksauto
Aspirant
Aspirant

LED's are green. Yes I power cycled the base. turns out each camera will need to be removed and re-added. No idea why but this seems to work. Hope it doesn't happen again. 13 cameras, each with its own setting is going to take hours to return the system to normal.

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StephenB
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Guru

@Franksauto wrote:

Why are all my cameras and doorbell all of a sudden off line? 


What is the status on your base LED(s)?

Did you try power-cycling the base?

Franksauto
Aspirant
Aspirant

LED's are green. Yes I power cycled the base. turns out each camera will need to be removed and re-added. No idea why but this seems to work. Hope it doesn't happen again. 13 cameras, each with its own setting is going to take hours to return the system to normal.

Discussion stats
  • 2 Replies
  • 783 Views
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  • 2 In Conversation