- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just installed a 4 camera Pro 2 system with one camera that is plugged in. That camera is indoors, next to the base station. When away, the system is set to send notifications and record for motion and sound on that indoor camera. I noticed today that sound is triggering both notifications and recordings, however there is no audio being recorded. I can see that the dog is barking, which triggered the alert, but no sound on the recording. There was also no sound I could hear on the live feed. What setting do I need to change? Recordings on the outdoor battery-operated cameras do record the sound.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Check the audio settings for that camera. Is the mic on?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, the mic is turned on. I switched it off and back on...we'll see if that kickstarts it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Failing that, it may be worth removing the device and re-syncing it and rebuilding any custom mode rules you have
-
Arlo Mobile App
570 -
Arlo Pro 2
11 -
Arlo Smart
169 -
Before You Buy
977 -
Features
416 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,122 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,155