waves going across my video image

[Get2david]

I have a Arlo Pro base running 3 camera and one of the 3 is Arlo Pro 2 camera. the Arlo Pro cameras don't have any issues but the Arlo Pro 2 camera sometime show rapid waves going across almost electrical looking waves distort the video completely. so much you can't even tell what the video is. If I change the photo quality from high to low back to high problem is corrected. But trying to understand why I have the issue

[StephenB]

Could you post a sample recording that shows the problem?

[Get2david]

https://my.arlo.com/hmsweb/users/library/share/link/93D39EFAE8C4A8D7_201911

[Get2david]

Posted.....BTY.. the camera is located fairly close to the base.. and it's not constantly it's maybe once every two to four weeks... in all weather conditions cold or hot

https://my.arlo.com/hmsweb/users/library/share/link/93D39EFAE8C4A8D7_201911

[StephenB]

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@Get2david wrote:
https://my.arlo.com/hmsweb/users/library/share/link/93D39EFAE8C4A8D7_201911

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Thanks.  What  you are seeing is a corrupted video stream (where parts are missing, or perhaps have errors).

Does this happen on every recording or live stream?  How far away is the camera from the base?

[Get2david]

Both..... and at first I would unsync the base with the camera and then I discovered that I could changed the resolution it fixes the problem temporarily... I do always leave the unit plugged in and in high resolution... one last thing it is pretty close to a outdoor light fixture

[Get2david]

I have an Arlo 2 much further away doesn't happen it ...only happens on the Arlo 2 Pro... which I have plugged in all the time to utilize the early playback feature

[StephenB]

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@Get2david wrote:
I have an Arlo 2 much further away doesn't happen it ...only happens on the Arlo 2 Pro... which I have plugged in all the time to utilize the early playback feature

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Try unplugging it, and let us know if the corruption goes away.

If it doesn't, then swap the cameras and see if the problem stays with the camera.