Arlo|Smart Home Security|Wireless HD Security Cameras
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One of my pro 2 cameras will not charge or sync anymore

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robotelliott
Aspirant
Aspirant

one of my pro 2 cameras went dead,  wouldn't charge or connect to base. I removed device and now it will not sync. I have to charge the battery in a different camera to get it to blink blue to try to connect. but never will sync. the battery dies and I have to do that all over again and still with no success. Help me please. 

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jguerdat
Guru Guru
Guru

Will it sync if AC power is applied (might be worth trying this with the battery in as well as out to see if there's a difference)?

 

If the battery is totally dead, you may need to follow the procedure outline in an FAQ here to revive it. It's basically plugging and unplugging the camera at least 6 times to get enough charge in the battery for it to respond properly.

robotelliott
Aspirant
Aspirant

i will try that right now! 

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