Arlo|Smart Home Security|Wireless HD Security Cameras
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williamsrashard
Follower
Follower

System was working fine a couple days ago now it will not send notifications to phone but will show a live feed if clicked on need answers even calendar shows no activity which I know is false

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JessicaP
Arlo Employee Retired

Hey williamsrashard,

 

What phone device are you using? Try testing with the default "Armed" mode to see if you're receiving any notifications and recordings from the Arlo app.

Mdterps
Apprentice
Apprentice
Same problem for me today. Was working fine yesterday but now I’m watching activity that should be setting off camera recordings but nothing is being recorded tonight.
JessicaP
Arlo Employee Retired

Hey Mdterps,

 

Have you tried the step mentioned above by testing with the default "Armed" mode? Make sure that your camera is detecting motion as you may need to raise the sensitivity. You can try using the motion detection test to make sure your camera is detecting motion: How do I use the motion detection test for my Arlo device?

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