Arlo|Smart Home Security|Wireless HD Security Cameras
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Not getting all of my recordings

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stevenburda
Aspirant
Aspirant

I have 9 cameras. 5 of the I get recordings in my library , the other 4 cameras I get snap shots but no recordings to my library. All cameras are functiong. Can't figure it out. HELP!

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jguerdat
Guru Guru
Guru

We need to know if you have a subscription that allows all 9 cameras. the free plan only allows 5 cameras so the other 4 wouldn't be activated. Check your subscription in Settings, Subscription to see the plans and associated costs.

stevenburda
Aspirant
Aspirant
Yes I'm paying for all 9 camera's
jguerdat
Guru Guru
Guru

Are all cameras activated in the Smart settings? Check Manage Cameras.

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