Not able to give access to a new user ("We're sorry, Arlo is currently unavailable")

[Bultep]

Hi, 

I try to give access to my camera's to an extra user since july. 

Unfortunately, on orange banner apears, mentionning "We're sorry, Arlo is currently unavailable. Please try again later."

Can someone give me some information how I can solve this issue? 

thank you 

[jguerdat]

If rebooting the phone and reinstalling the app doesn't help, try the web client.

[Bultep]

Tried all these options. Nothing worked

[jguerdat]

Use the Contact Support link at the bottom here.