Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

No recordings in library. Notification received, but no green indicator on the date.

Reply
Discussion stats
  • 1 Reply
  • 535 Views
  • 0 Likes
  • 2 In Conversation
BoRh
Follower
Follower

I receive notifications, but I receive no videos on one of my cameras. Number of videos show on Library, but as soon as I hit the Library, the numbers disappear. The green indicator light on the date does not show. This has been happening since 2/16/2021. I live in mountain lion territory and have animals. NEED to see my yard.

1 REPLY 1
jguerdat
Guru Guru
Guru

Is a filter set in the library? Try clicking on the numbered circle in the Devices card for a camera when it's >0 and see if the videos display. Of course, that sets a filter so be sure to clear it.

Discussion stats
  • 1 Reply
  • 536 Views
  • 0 Likes
  • 2 In Conversation