No notifications or recordings for Arlo Pro 2

[SM123]

My ArloPro 2 has stopped sending notifications and has stopped recording. Live stream is fine. Worked fine the last time I turned the cameras on. I’ve had the system for about s month.

[TomMac]

verify that after you ARM the cameras, go to the live view screen and see if the "motion detect" icon ( running man or ball with lines ) is black ( showing motion detect is active )

(you don't get alerts unless it's a triggered recording )

[AdventureRobin]

SM123 Follower
Do you use an Android? I no longer receive notifications from the camera. Our iPhone user does.

[JessicaP]

Hi @AdventureRobin,

Have you checked your Android phone settings to make sure you gave permission to receive notifications from the Arlo app? Have you also tried to log out of the app, uninstall the app, restart your phone, and reinstall the app to see if that helps?