Arlo|Smart Home Security|Wireless HD Security Cameras

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dsd3535
Aspirant
Aspirant

Is this a common problem with the alro pro 2?  When it rains or snows out i have to remember to shut off the night vision or all i get is a white cloudy video. The motion sensor will pick up the movements but awful video. Is this something that can be fixed in the settings? 


1558684688008_Moment.jpg
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jguerdat
Guru Guru
Guru

Works here in rain and snow. It sounds like you don't have the camera tilted down or is prone to having the precipitation blown onto the lens. You may need to reposition the camera to prevent this.

dsd3535
Aspirant
Aspirant

Thanks for the reply, the picture that i attached is from onto top of my house pointing down into the yard. the light that can be seen is the lamp post in my yard. I guess maybe the light is too bright and reflecting off of the rain? 

jguerdat
Guru Guru
Guru

Possibly. The light itself looks sharp so I'd think that something covering the lens isn't likely the issue, though. It may be that the auto-exposure is fooled by the light, causing the video to be incorrectly recorded. Try a test with that light off/covered and see what happens.

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