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Is anyone else facing the same issue? I followed the link given by Arlo to a dead end in the Play Store.
Tried manually searching in the the store and only the old legacy app shows up.
Please help!
Solved! Go to Solution.
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There's a new update now available. There appears to have been a discontinuity between removing the old and adding the new app. Should be fine now.
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There's a new update now available. There appears to have been a discontinuity between removing the old and adding the new app. Should be fine now.
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There's a new update now available. There appears to have been a discontinuity between removing the old and adding the new app. Should be fine now.
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There's a new update now available. There appears to have been a discontinuity between removing the old and adding the new app. Should be fine now.
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So play store notification said there was an Arlo app update and said updating but it is still showing the Sept, 23 vers.. So is there an update or not, anyone.
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It sounds like you want to sideload the app? There are of course risks when you do that (you really don't know if the apk is fully legit or not). But there are several sites you could use for this, including apkmirror.com.
Did you try searching for Arlo Technologies in the play store?
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Search for "Arlo Technologies".
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Ah, it is thanks for the heads up. Strange way of doing things.
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Android shows the same thing.
Version 2.9.2_25930
Released 09/23/19.
(What sort of nutter uses that confusing date label? It is 23/09/2019 in the real world.)
Something odd is going on.
I can no longer see the Arlo App on the Play store.
or the link from here:
What is going on?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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Apologies if I'm late to the party here but have been away and just got back into Arlo and App (running on Android on Samsung S6) has been downgraded to Legacy and when I click on download for the new App I get the message from the Play store that "item not found". I also cannot find anything directly on the Play store? Now Arlo won't get status from cameras? One of the device serial numbers is 52M17C7HB50BD and hardware is H3 . It may be a Pro2 I can't remember.
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Something is going on this past weekend - this happened on Saturday, too. I don't know if it's an Arlo or Google issue but right now the Arlo app is MIA.
@JamesC, can you give us any insight?
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Yes, it appeared again and I installed it.
I'm having an unrelated problem with my phone. I had to wipe the phone. I went to reinstall the app and...it's gone again. Is this the kind of experience I should expect from Arlo? I still have a few days where I can return the kit. I'm thinking I might because this is just awful.
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App has had issues for last couple of days but can't try a reinstall.
Push notifications suddenly stopped after working for last 6-8 weeks fine.
What is going on this is utterly frustrating
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Was it just there for a day? It's gone now. I'm just sticking with Legacy for now. Seems good enough once I eventually got past setting things up. Apparently, they have no quality control. Seems like the user base is the testing department???? "Put it out there and see what complaints come in" is that their business model?
And each time they remove it from Google Play, do all the bad reviews go away with it?
I see original post marked Solved. Should be Un-solved. I didn't see an option that allowed me to do that.
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very strange had to check after seeing this and sure enough missing from google play but still in the apple app store.
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I just checked the Google Play store and all I can find is the old Legacy app. What am I doing wrong? Should I search for something other than Arlo?
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URL posted on Arlo.com for the new app is not valid.
https://play.google.com/store/apps/details?id=com.arlo.app
Response:
We're sorry, the requested URL was not found on this server.
Only the legacy app is listed when searching for Arlo.
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