Arlo|Smart Home Security|Wireless HD Security Cameras
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Need Homekit token reset for VMB4000

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Geoffreyne
Aspirant
Aspirant

How do I go about getting a Homekit token reset?  If you type it in as a topic on help chat it does not come up and I don't qualify for live chat.  Feeling stuck here.

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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