Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

My alerts show 36, but when I look at the library there are only 2?

Reply
Discussion stats
  • 3 Replies
  • ‎2019-07-03 03:26 PM
  • 573 Views
  • 0 Likes
  • 2 In Conversation
TColes
Aspirant
Aspirant
‎2019-07-03 03:26 PM

My alerts show 36, but when I look at the library there are only 2?

Labels:
0 Likes
Reply
Message 1 of 4
573
3 REPLIES 3
JessicaP
Arlo Employee Retired
‎2019-07-05 08:27 AM

Hi TColes,

 

What phone device are you using? Have you tried restarting your phone and/or power cycling your Base Station?

0 Likes
Reply
Message 2 of 4
536
TColes
Aspirant
Aspirant
‎2019-07-05 09:43 AM
I am using an IPhone 8, it have shut it down several times.

I have also restarted the Arlo Base a couple of times
0 Likes
Reply
Message 3 of 4
527
JessicaP
Arlo Employee Retired
‎2019-07-05 01:21 PM

Have you tried uninstalling the Arlo app, restart your iPhone, and reinstall the app to see if that helps?

0 Likes
Reply
Message 4 of 4
518
Discussion stats
  • 3 Replies
  • ‎2019-07-03 03:26 PM
  • 574 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.