Arlo|Smart Home Security|Wireless HD Security Cameras

My alerts show 36, but when I look at the library there are only 2?

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TColes
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My alerts show 36, but when I look at the library there are only 2?

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JessicaP
Arlo Employee Retired

Hi TColes,

 

What phone device are you using? Have you tried restarting your phone and/or power cycling your Base Station?

TColes
Aspirant
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I am using an IPhone 8, it have shut it down several times.

I have also restarted the Arlo Base a couple of times
JessicaP
Arlo Employee Retired

Have you tried uninstalling the Arlo app, restart your iPhone, and reinstall the app to see if that helps?

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