Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2019-07-03 03:26 PM
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TColes
Aspirant
Aspirant
‎2019-07-03 03:26 PM

My alerts show 36, but when I look at the library there are only 2?

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JessicaP
Arlo Employee Retired
‎2019-07-05 08:27 AM

Hi TColes,

 

What phone device are you using? Have you tried restarting your phone and/or power cycling your Base Station?

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TColes
Aspirant
Aspirant
‎2019-07-05 09:43 AM
I am using an IPhone 8, it have shut it down several times.

I have also restarted the Arlo Base a couple of times
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JessicaP
Arlo Employee Retired
‎2019-07-05 01:21 PM

Have you tried uninstalling the Arlo app, restart your iPhone, and reinstall the app to see if that helps?

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