Arlo|Smart Home Security|Wireless HD Security Cameras

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Minds
Aspirant
Aspirant

My arlo pro 2 camera works but stopped detecting motion.

My other 2 cameras work fine and detect motion.

I tried uninstalling and re installing the camera in question and rebooting the hub, but was unsuccessful.

All my cameras are wired and are fully charged

Any suggestions ?

Thank you

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Minds
Aspirant
Aspirant

Yes, I am able to live view the camera.

 

What finally worked was removing the external power source and camera and re installing.

Thank you

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Dannybear
Master
Master
Are you able to live view the problem cameras?

If so can you use the camera motion detector test utility to prove the motion sensor is working. Look under the camera settings menu for utility and camera front LED should flash amber if motion detected.
If not working then remove external power and remove battery for at least 10sec to reset camera and test motion again.

If it was able to detect motion with the test utility then check the base station mode settings containing the camera rules are set correctly.
Minds
Aspirant
Aspirant

Yes, I am able to live view the camera.

 

What finally worked was removing the external power source and camera and re installing.

Thank you

Discussion stats
  • 2 Replies
  • 2225 Views
  • 0 Likes
  • 2 In Conversation