Motion Sensing not working properly

[GoogleHeadMS]

Please see Attached Photo 1.  I solved my scheduling issues and that is working as expected.  

My outdoor camera is not detecting motion properly.  As indicated, I set the sensitivity to 50 b/c the neighbors cat is moving around our house but the camera is not even detecting my truck.  I suspect the issue it the camera is detecting motion from the various trees and blocking out thise zones.  If that is the case, how can I properly get motion detection with the camera in this location or do I need to move it.  I guess I have to do 2 posts to get two photos attached

Thanks

[GoogleHeadMS]

Only one post, photoshopped 2 pics into one

[VancouverBC]

When the cat was detected, were you home or away? Any chance you have geofencing setup with your cellphone so that the camera(s) is set to do nothing even if motion is detected when you are home?  

There is a motion detection test setting in Device. Click on the gear icon and in the Adjust Settings section, there is an option for Motion Detection Test. Move around, across the field of view of your camera and the blue LED on the front of the camera will flash.

[steve_t]

I would consider having the motion sensitivity much higher. I would rather have 20 cat recordings as well as the comings and goings of people and cars than not have them recorded.

Otherwise, I would suggest the location this camera is mounted in is not idea due to the one tall tree in the centre of the frame. A different position may allow better detection accuracy

[GoogleHeadMS]

Thanks:

I turned my phone off, then:

1. Pulled into the driveway then back out into the street out of sight of the camera, no detect.

2. Walked to the front door then away.  This is the only point where there was a detect, and it was when I got right next to the door (you can know this looking at the time bar, b/c the recoding starts when I'm already at the door), then it recorded as I walked away.

3. I walked in the driveway, along the garage door toward the camera then back into the driveway and to the street-No Detect

4. Pulled the truck into the driveway got stuff out of the passenger side, walked to the front door and entered, No Detect.

5. Entered the foyer and then around the den, Inside camera detected all movement.

Therefore I know the geofence, schedule and modes are working properly as I did get the 1 detect outside and several inside.

I have tried motion testing, the LED is rather hard to see in the daylight but I was getting similar results, for example motion was not detected near my truck. I just didn't trust the results so I did the real life test above.

As a side note:  When I turn my phone back on and log into the Arlo App, the sytem does not switch to Geofence:Home, I have to manually disable it, then re-enable geofence which then results in two alerts, one stating the the system is in Away mode followed quickly by an alert that it's in Home Mode

[VancouverBC]

Do you have a second camera you can temporarily put in the same location, even if it's temporarily sitting on a ledge or fence? See if you get the same results moving about? 

[TomMac]

IMO, you have the sense way to low.... most of my cams ( for good response ) are in the 90%+/- range.

it's always better to have it higher and slowly lower a % at a time to eliminate false trigger while keeping what you want.

Remember the max range for the pro PIR is about 25 ft.

As mentioned, swapping cam with anther to test may help

[GoogleHeadMS]

So I reset the sensitivity to 90 and tried my test again.  Looking at the infrared camera energizing, the results show it's clear that the tree next to the garage and the one in the middle of the frame are creating zones where the camera will not detect motion.  Watching the game, drinking wine and contemplating the state of the world, it occured to me that this siuff is really hard and my situation is such that I can move the camera into the garage to accomplish what I am trying to do.

I am experiencing a similar situation with the smaller regional company that is rolling out gigabit ethrnet and Internet TV.  I'm a techy, resonably smart guy, I cannot image how hard it is trying to do ths kinda stuff for someone isn't comfortable with such things.  It seems to me that this kinda stuff is being advertised as easy when it really isn't.

Thanks for all the help.

Robert

[steve_t]

Yep. Moving the camera somewhere with a better view is a great idea. Just make sure it's not so far away that the camera/base signal isn't too weak

[GoogleHeadMS]

Yeah, it’s inside now so all good. Like I said it’s not easy working through the issues

[VancouverBC]

Being inside, do you have the option to power the camera with the charger and cable? It can be your charging station too, when you need a charged battery, take the one out of the garage camera and put in the drained one to recharge and store. 

Being on AC power means you can set up to 3 motion detection zones (and exclude other areas from detection), secondly you get 3 seconds of video recording before the action that triggered the camera. Thirdly you can leave infra red on with no concern about draining the battery faster. 

[jguerdat]

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GoogleHeadMS wrote:

Watching the game, drinking wine and contemplating the state of the world, it occured to me that this siuff is really hard and my situation is such that I can move the camera into the garage to accomplish what I am trying to do.

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I do my best thinking when drinking wine. Or, at least, I think I do...