Arlo|Smart Home Security|Wireless HD Security Cameras

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Liz-W
Aspirant
Aspirant

Just re-charged one of our camera's and now it no longer picks up motion - do I have to re-sync with the base ? if I click on live, it shows the area its coveed, just that the "motion" is "greyed" out on the app.

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TomMac
Guru Guru
Guru

No, the cameras should auto resync... If you can play LIVE , then it is connected.

 

The fact that the "running man" is GRAY means the camera is NOT armed for motion.  Whn motion detect is on, the man is BLACK.

 

Check your modes for proper arming

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loffutt
Aspirant
Aspirant

i also have same problem my arlo pro2 quit picking up motion so i charged battery and it still dont pick motion up i can go to motion test and nothing

jguerdat
Guru Guru
Guru

When you insert the battery do you get th blue LED to flash?

ShayneS
Arlo Moderator
Arlo Moderator

Hi Liz-W,

 

You can also try and do a quick reboot on the base station to see if this resolves the issue.

loffutt
Aspirant
Aspirant
Finally got working had to take battery out for about a minute then I removed device & resynced camera had to do it twice but it’s working now
ShayneS
Arlo Moderator
Arlo Moderator

Hi loffutt,

 

I am glad that worked for you!

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