Arlo|Smart Home Security|Wireless HD Security Cameras

Your Device Appears Offline Message

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Merritt1981
Follower
Follower

Is there a fix for this issue yet? I see a lot of people are experiencing the same thing. My Arlo app states that it appears my devise is offline. My base station has green lights across the bottom. I have restarted the base station multiple time and re-synced my cameras.

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jguerdat
Guru Guru
Guru

Have you logged out and back in as well as tried both the app and a browser?

ShayneS
Arlo Moderator
Arlo Moderator

Hi Merritt1981,

 

What Browser/Device are you using when you experience the issue?

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