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Your Device Appears Offline Message

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  • ‎2018-08-26 08:53 PM
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Merritt1981
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Follower
‎2018-08-26 08:53 PM

Is there a fix for this issue yet? I see a lot of people are experiencing the same thing. My Arlo app states that it appears my devise is offline. My base station has green lights across the bottom. I have restarted the base station multiple time and re-synced my cameras.

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jguerdat
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‎2018-08-27 03:38 AM

Have you logged out and back in as well as tried both the app and a browser?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-08-27 02:43 PM

Hi Merritt1981,

 

What Browser/Device are you using when you experience the issue?

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