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Missing link to return cams with RMA number

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  • ‎2020-06-19 04:20 PM
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TabH
Follower
Follower
‎2020-06-19 04:20 PM

This is extremely frustrating.  I have received case numbers and RMA numbers to return 2 Arlo cameras and not one link to connect me to choose and pay shipping method.  Numerous emails requesting help and live chat in which i was disconnected.   This is not rocket science !  How the heck do I get a return label and pay for shipping before my RMA numbers expire???  I need my two cameras back and working asap. 

 

 

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JessicaP
Arlo Employee Retired
‎2020-06-22 03:28 PM

Hi TabH,

 

Let me reach out to you via private message to gather more information from you.

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