Microphone is not working. I can hear audio but can’t transmit. Any help out there? Still have time

[Trapperhayes]

Can hear audio but can’t transmit audio. Played with all settings but to no avail. Any fixes? I spent what I consider a small fortune and not very pleased. At the point of returning!

[jguerdat]

Phones can be an issue since you can't increase mic gain. Try a computer browser and use the sound card settings to increase the gain if needed. Folks have also said that use of a Bluetooth headset works much better.

[Mrsallee10]

I’m having the same issue! I bought my Arlo a few weeks ago and have never been able to use the microphone feature at all and have messed with the settings as well. I spent a lot of money on this system and it defeats the purpose if someone triggers the camera and you can’t communicate with them. Not everyone has a desk top computer or access to one all the time to do this, the point of Arlo is easy access via your phone for security reasons.

[jguerdat]

Did you enable the mic permission in the phone settings for the app?