Arlo|Smart Home Security|Wireless HD Security Cameras

Microphone is not working. I can hear audio but can’t transmit. Any help out there? Still have time

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Tutor
Tutor
Can hear audio but can’t transmit audio. Played with all settings but to no avail. Any fixes? I spent what I consider a small fortune and not very pleased. At the point of returning!
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Guru Guru
Guru

Phones can be an issue since you can't increase mic gain. Try a computer browser and use the sound card settings to increase the gain if needed. Folks have also said that use of a Bluetooth headset works much better.

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Aspirant
Aspirant
I’m having the same issue! I bought my Arlo a few weeks ago and have never been able to use the microphone feature at all and have messed with the settings as well. I spent a lot of money on this system and it defeats the purpose if someone triggers the camera and you can’t communicate with them. Not everyone has a desk top computer or access to one all the time to do this, the point of Arlo is easy access via your phone for security reasons.
Model: VMB4000 | Arlo Pro/Pro2 Base Station
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Guru Guru
Guru

Did you enable the mic permission in the phone settings for the app?

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