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Mic controls no longer work on Mac Safari

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ShaneLee
Luminary
Luminary

This is never ending. Now, the microphone controls no longer work on Mac Safari. Only says please wait, then nothing happens. 

 

Screen Shot 2018-11-23 at 1.58.26 PM.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
JessicaP
Arlo Employee Retired

We wanted to update everyone that the mic control works on Safari through Mac. We appreciate everyone's patience regarding this.

 

If you're still experiencing any problems regarding this, contact the support team: Arlo Support

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5 REPLIES 5
GWIZ
Initiate
Initiate

 Same here. Just installed new 4 Cam system . All seems good so far with App on iphone but no Mic on safari browser.

jguerdat
Guru Guru
Guru

Is the mic permission for Safari enabled?

ShaneLee
Luminary
Luminary

Of course, just one of the things that is now broken after other stuff has been fixed. It worked fine before. 

JessicaP
Arlo Employee Retired

Hi everyone,

 

Our development team is aware about some users experiencing problems where the mic control does not work on Safari through Mac and is currently investigating the problem. We will provide any update as soon as we have more information to share.

 

In the meantime, you can use Google Chrome or the app to control the mic. We appreciate your patience and understanding about this.

 

 

JessicaP
Arlo Employee Retired

We wanted to update everyone that the mic control works on Safari through Mac. We appreciate everyone's patience regarding this.

 

If you're still experiencing any problems regarding this, contact the support team: Arlo Support

Discussion stats
  • 5 Replies
  • 1457 Views
  • 3 Likes
  • 4 In Conversation