Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro base station dead in 3 days

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Dionlund
Aspirant
Aspirant

Hello
My Arlo Base has been offline the last couple of days...
When I looked into the problem - my Arlo Base is "dead", it seems like there is no power on.
I have tried to change to another wallplug but the base is still completely "dead" - no LED is on.
What could be the problem ?
Is it possible to buy another Arlo Base, and connect my "old" 5 Cameras to this new Arlo Base ?
Best Regards
Dion Lund

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TomMac
Guru Guru
Guru

@Dionlund wrote:

 

I wonder if it is possible to use the "old" cameras on a new Arlo Base ? 

 


Yes, you can use old cameras on a newer base.... the only camera that doesn't work is the Ultra, which requires the Ultra base. ( but even the Ultra base can use older cameras )

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Morse is faster than texting!
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4 REPLIES 4
Dannybear
Master
Master
You haven’t bumped the on-off switch next to the power plug - socket on the base station?
Alternatively have you checked the power adapter is working that powers the base?
Dionlund
Aspirant
Aspirant

Hi 

Thanks for your reply. 

I have tried to reset the base, unplug for 5 minutes and retry .. no luck.

The on/off button I have togglet for several times - no result. 

 

I wonder if it is possible to use the "old" cameras on a new Arlo Base ? 

 

best 

Dion

TomMac
Guru Guru
Guru

@Dionlund wrote:

 

I wonder if it is possible to use the "old" cameras on a new Arlo Base ? 

 


Yes, you can use old cameras on a newer base.... the only camera that doesn't work is the Ultra, which requires the Ultra base. ( but even the Ultra base can use older cameras )

--------------------------------------
Morse is faster than texting!
--------------------------------------
Dionlund
Aspirant
Aspirant

Hi

Thanks for your reply,

I will order a new Arlo Base station, and hope this solves my issue 🙂

 

best 

Dion

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