MY.ARLO.COM connection not working

[EOSJOE]

I have a shortcut on my windows desktop to MY.ARLO.COM that I've used for well over a year. Suddenly today when I click the shortcut it just displays the ARLO logo but I never get a login prompt. Anyone else having the same problem or know what is going on?  I am able to get into my Arlo account from my phone.

[StephenB]

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@EOSJOE wrote:

I have a shortcut on my windows desktop to MY.ARLO.COM that I've used for well over a year. Suddenly today when I click the shortcut it just displays the ARLO logo but I never get a login prompt. Anyone else having the same problem or know what is going on?  I am able to get into my Arlo account from my phone.

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Not sure what is happening, but I suggest

1. try browsing manually to my.arlo.com instead of using the shortcut
2. try clearing the browser cache
3. try a different PC if you have one

[EOSJOE · Accepted solution]

Well... it's magically working today and I didn't even do so much as log out or reboot. Given that dozens of other sites worked just fine I think it's safe to say it was them. 🙂

[dcfox1]

I had the same issue on several browsers for a hour or two yesterday so good bet it was Arlo's Backend. 

[EOSJOE]

Here we go again...  my.arlo.com only displays the Arlo logo. This has been all day. It works fine on the iPad and iPhone. Unfortunately I need to use my PC most of the time.

I must admit, Arlo's timing is impeccable. Had another stranger come up the driveway and of course I was unable to view the cameras. 

[dcfox1]

I had it. When i refreshed the bowser it worked.

[EOSJOE]

Hey... that worked!   Thanks!