Arlo|Smart Home Security|Wireless HD Security Cameras

Lost Connection To Connected System

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I_In_The_Sky Aspirant
Aspirant

All three lights on the front of my Arlo Pro 2 base system are green. Yet the system is indicated as offline in app. My system has worked well for many months but not anymore. Any solutions to this problem?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

@I_In_The_Sky

 

What trouble shooting steps have you tried? Did you try and reboot the base station? What version of the Arlo Mobile App are you running?

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