Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Tutor

Login and arlo pro 2 sync problems

Arlo online login hangs, no redirect.  If I type in the wrong password it lets me know it's incorrect, but won't continue/redirect with the right one.

 

If I choose "new to arlo" and follow instuctions - hold sync for one second and should hear shutter sound upon release, I get no sound.  The camera won't read the QR code either.  If I click continue to bypass all this and onto the "looking for arlo" page, it never finds anything.  

 

I am setting this up online only as I do not have a compatible phone for apps

Message 1 of 5
Master

Re: Login and arlo pro 2 sync problems

Which website are you going to?
Can you screenshot the part where it says you should hear a shutter sound? I've never seen or heard of that

Arlo Pro 2 doesn't use a QR code AFAIK. I think that might be for a phone app.

Message 2 of 5
Tutor

Re: Login and arlo pro 2 sync problems

https://arlo.netgear.com/#/login

 

This is where it all starts

Message 3 of 5
Tutor

Re: Login and arlo pro 2 sync problems

I may have figured it out.  I wasn't choosing base station after new to arlo.  

Message 4 of 5
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Tutor

Re: Login and arlo pro 2 sync problems

All good.  Thanks for answering

Message 5 of 5