Arlo|Smart Home Security|Wireless HD Security Cameras

Live view not working on iPhone XSmax now - Locks up phone

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Rsorani
Guide
Guide

Had huge problem with iphone XS max not playing back saved videos.  It was fixed by Apple.  Now when i go to live view, it locks up my phone completely.  Please help

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RChobby
Virtuoso
Virtuoso
2.6.3 is in the App Store, supposedly it fixes the xs max issue.

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slompochomp
Luminary
Luminary

Yup, there are several threads here on the issues with Iphone XS\XS Max. Rest assured Arlo is working on the issues.


If You Got Em....I'll Chew Em!

Netgear & Arlo Beta Tester
RChobby
Virtuoso
Virtuoso
2.6.3 is in the App Store, supposedly it fixes the xs max issue.
Rsorani
Guide
Guide
THANK YOU! Problem solved
FoxyTramp
Aspirant
Aspirant
How did you fix it? Same problem. My iPhone 7 worked great with my Arlo pro 2 set up. This iPhone X’s max freezes and shuts down every time I try to look at live video. And everything else is extremely slow.
Rsorani
Guide
Guide
If you go to App Store, the update for Arlo is there (instead of just automatic updating). Once you do the update it works again. So happy it was an easy fix
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