Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Join Now Sign in Help

The Arlo Community

Learn, explore, ask questions, and connect with our community of customers and experts.

Can't find what you're looking for?Ask a Question

719764 Members | 478 Online | 28334 Posts | 6447 Solutions

Discussion stats
  • 7 replies
  • ‎2019-01-02 04:39 AM
  • 241 views
  • 1 kudo
  • 2 in conversation
Top Contributors
See All
Caught on Arlo Video Contest
Share Video

Share Your Video!
Caught something cool on Arlo? Share it with the Arlo Community.

Post a video
Reply
Vitalii
Vitalii Aspirant
Aspirant
‎2019-01-02 04:39 AM
‎2019-01-02 04:39 AM

Live View From Rich Notifications For Android Capability?

Hey guys!

 

I can't launch Live Stream in rich notifications on Android but my friend with iPhone can. Is this feature (Live Stream in rich notifications) only for iPhone users?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 1 of 8
0 Kudos
Reply
Highlighted
ShayneS
ShayneS Arlo Moderator
Arlo Moderator
‎2019-01-04 10:56 AM
‎2019-01-04 10:56 AM

Re: Live view from rich notifications for Android

What subscription do you currently have? With the Arlo smart Subscription Premiere, Elite & Smart add on, you will have the rich notifications.

Message 2 of 8
0 Kudos
Reply
Vitalii
Vitalii Aspirant
Aspirant
‎2019-01-04 11:16 PM
‎2019-01-04 11:16 PM

Re: Live view from rich notifications for Android

Right not I have a trial. And there are Rich Notifications for iPhone (shared user has an iPhone, so I know it for sure) on my trial, but I don't receive them on my Android phone((

Message 3 of 8
0 Kudos
Reply
ShayneS
ShayneS Arlo Moderator
Arlo Moderator
‎2019-01-07 09:44 AM
‎2019-01-07 09:44 AM

Re: Live view from rich notifications for Android

What version of the Mobile App & Android are you running?

Message 4 of 8
0 Kudos
Reply
Vitalii
Vitalii Aspirant
Aspirant
‎2019-01-10 01:48 AM
‎2019-01-10 01:48 AM

Re: Live view from rich notifications for Android

Android v 6.0.1 and Rich Notifications are supported for other apps (youtube, fb, etc.)

Arlo App v 2.7.0_23403

Message 5 of 8
0 Kudos
Reply
ShayneS
ShayneS Arlo Moderator
Arlo Moderator
‎2019-01-10 10:02 AM
‎2019-01-10 10:02 AM

Re: Live view from rich notifications for Android

What Phone/Device is this issue occurring on?

Message 6 of 8
0 Kudos
Reply
Vitalii
Vitalii Aspirant
Aspirant
‎2019-01-10 12:28 PM
‎2019-01-10 12:28 PM

Re: Live view from rich notifications for Android

Xiaomi Redmi 3S

Message 7 of 8
0 Kudos
Reply
ShayneS
ShayneS Arlo Moderator
Arlo Moderator
‎2019-01-11 09:49 AM
‎2019-01-11 09:49 AM

Re: Live view from rich notifications for Android

Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support

Message 8 of 8
Reply

Need More Help?

Contact Support