Arlo|Smart Home Security|Wireless HD Security Cameras

Light for camera is off for base station VMB4000

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swnkp000
Tutor
Tutor

The light for camera on the base station, VMB4000, is off.  The light for power and internet are on and green but no light for the camera.  It was working fine a couple days ago.  I've restarted the wifi, unplugged and plugged the base station, synced it.  And still the light is off.   When I try to add a new camera the camera light on the base station does flash on-and-off but eventually cannot find the camera; and I've put in a fully charged battery and pressed the sync button on the camera.  

 

Does this mean the base station is not working?  And I have to buy a new, updated, one? 

 

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jguerdat
Guru Guru
Guru

The Camera LED being off means the base needs to be claimed in your account. If it still shows in the account, delete it and start fresh as if new.

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