Arlo|Smart Home Security|Wireless HD Security Cameras
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Library Stuck on date?

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  • ‎2018-05-14 02:07 PM
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Atriche15
Aspirant
Aspirant
‎2018-05-14 02:07 PM
One of my cameras is stuck on May 10th and it's the 14th. I was able to view all days until I watched one on the 10th. Now all I can see is the 10th.
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jguerdat
Guru Guru
Guru
‎2018-05-14 05:03 PM

Is the filter set in the library tab? If so reset it and save.

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Atriche15
Aspirant
Aspirant
‎2018-05-15 04:22 AM
No filters. It appears that every video except those captured on the 10th were DELETED!!! THIS IS A BUG. if this happens after a robbery or something I would be **bleep** out of luck. Please, devs, investigate
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JamesC
Community Manager
Community Manager
‎2018-05-15 10:13 AM

Atriche15,

 

Does anyone else have access to your Arlo account that may have deleted the content?

 

JamesC

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