- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What is going on?!!!
This morning my libraries for all cameras (Arlo Pro and Pro 2) are empty. No past recordings and I am paying Arlo subscription!
All settings and alerts are the same from past three years and all alerts and recordings were present three days ago when I did "Arlo check" to make sure cameras were not messing up again. (Has become routine to check cameras thanks to this past year of Arlo issues. So sad.)
Tempted to call customer service but if I hear to "take cameras down, take out the battery, and re-sync then all..."
Is anyone else having this issue?!
Wyze came are looking better and better!
Anyone else excited for the Arlo Deluxe coming out soon?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wyze cams aren't even close - I sold mine. 10 second recordings, 5 minutes apart isn't useful.
A few others here have said they lost videos today but shortly later they were back. No idea why but it would be worth checking again and always try both the app and a browser for issues.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Recordings & the restart option in (Settings --> About-->Restart Base Station) disappeared for me as well. Short term solution: Use a different browser....
I temporarily switched from Chrome to Firefox to see if that would change the situation & it worked.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just opened my iPhone App and got an advert popping up to upgrade to the extended netgear plan. Clicked “not now” and found all my cloud library recordings went missing. Restarted the App but still missing. Waited 5mins and reopened the App and there all back again. I would have a higher opinion of the programming team if they could stick to addressing the bugs rather than the advertising features.
-
Arlo Mobile App
488 -
Arlo Pro 2
11 -
Arlo Smart
148 -
Before You Buy
951 -
Features
368 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,097 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
5,905