Arlo|Smart Home Security|Wireless HD Security Cameras

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jleitz
Aspirant
Aspirant

I have had my Arlo cameras for a month and love them.  It now needs to be charged and the led lights on the charger do not light up and the batteries do not charge.  I tried different wall plugs and plugged into a usb charger in the wall plug.  No luck.  Do you think the charger is bad?

Thanks 

James

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TomMac
Guru Guru
Guru

The supplied charger ( ac adpter ) does not have LEDs... using the wrong one won't work

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jleitz
Aspirant
Aspirant
The two lights on top of the charger do not light up under any circumstances.
JamesC
Community Manager
Community Manager

Are you using the charging cable and AC adapter that came with your Arlo system? Can you provide a screenshot of the charger you're using?

 

JamesC

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