Keeps buffering with no connection

[timelab]

Make it connect better! It keeps buffering with no connection! Please make it work properly! Thinking of getting another service that works. What is the use of having a security camera for safety if it will not work properly? Please!

[JessicaP]

Hi timelab,

Are you seeing this problem happening on the Arlo iOS/Android app and/or web client on your browser?

You can troubleshooting the problems by referring to this article: Why is my Arlo wire-free camera not streaming?

[timelab]

The downloaded Arlo app for Android from Google play and says I have the latest software? Just keeps buffering and takes a very long time to connect and even had more of a delayed reaction before a notification. This used to work great but not now. I have tried disconnect ing the wireless hub and removing the Arlo app and reinstalling it to no avail. Still having problems

[JessicaP]

I would suggest for you to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.