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Lost the connection between base and camera.
I factory reset the base station and reconnect the camera to the basestation succesfully.
After 10 minutes the connection is lost between the base station and camera.
I tried to remove the battery from Pro 2 and reinsert again after 30-45 seconds and then the connection is up running again.
After 5-10 minutes, the connection is lost again.
All happens even though the camera is between 1-3 meters from the basestation.
WHAT TO DO??
Solved! Go to Solution.
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Troubleshooting
Message 1 of 5
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Tried to move the basestation about 1,2 meter away from the router - and that fixed the issue! 👌🏻
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Is it only ONE camera?
Is the base very close to your router ( possible interference )?
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Morse is faster than texting!
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Morse is faster than texting!
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Message 2 of 5
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No, actually it is top cameras which have the same problems.
Yes, in March I updated my router to a mesh router and tv’et are placed 40 cm from each otter (same as before upgrading).
This could be it.
I have “tech”-Closet with all my devices (arlo, router, etc) - how much distance should Therese be betweeen basestation and router?
Yes, in March I updated my router to a mesh router and tv’et are placed 40 cm from each otter (same as before upgrading).
This could be it.
I have “tech”-Closet with all my devices (arlo, router, etc) - how much distance should Therese be betweeen basestation and router?
Message 3 of 5
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Tried to move the basestation about 1,2 meter away from the router - and that fixed the issue! 👌🏻
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good to hear
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Morse is faster than texting!
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Morse is faster than texting!
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Message 5 of 5
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