Arlo|Smart Home Security|Wireless HD Security Cameras

Keep getting asked to download new Arlo app. Hopefully won't lose anything. USB picture on app?

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Armendariz5 Follower
Follower

I keep getting asked to download the new app I’ll make sure I don’t lose anything the new app looks gray with the bird on it now I just want to make sure I have the new app set up correctly. I also noticed there’s a USB picture on the app what is that for

Model: VMB4500 | Arlo Pro/Pro2 Base Station
Guru StephenB Guru
Guru

@Armendariz5 wrote:
I also noticed there’s a USB picture on the app what is that for

It indicates whether there is USB (or micro SD) storage for the camera.

JessicaP Arlo Moderator
Arlo Moderator

Hi Armendariz5,

 

When you download the new Arlo app, you shouldn't have any problems where your devices should still be on your account. You can read about our migration to the new Arlo app here: Arlo is migrating to a new Arlo app this month.