Keep getting asked to download new Arlo app. Hopefully won't lose anything. USB picture on app?

[Armendariz5]

I keep getting asked to download the new app I’ll make sure I don’t lose anything the new app looks gray with the bird on it now I just want to make sure I have the new app set up correctly. I also noticed there’s a USB picture on the app what is that for

[StephenB]

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@Armendariz5 wrote:
I also noticed there’s a USB picture on the app what is that for

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It indicates whether there is USB (or micro SD) storage for the camera.

[JessicaP]

Hi Armendariz5,

When you download the new Arlo app, you shouldn't have any problems where your devices should still be on your account. You can read about our migration to the new Arlo app here: Arlo is migrating to a new Arlo app this month.