Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2018-11-11 04:37 PM
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Johnvic7u
Aspirant
Aspirant
‎2018-11-11 04:37 PM

Help needed.... I constantly get a A.C. power disconnected on my camera no matter how many different cables or power bank I use. After I have disconnected, removed or restarted/resync the camera it does it again after a few days.

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steve_t
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Master
‎2018-11-11 04:51 PM

Are you powering your camera from a powerbank?

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Johnvic7u
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Aspirant
‎2018-11-11 04:52 PM

No I mean the power block that comes with it.

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steve_t
Master Master
Master
‎2018-11-11 06:22 PM

Oh right. OK, if you've tried multiple power supplies and multiple cables, I'd be hitting up your retailer or Contact Support for an RMA

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Johnvic7u
Aspirant
Aspirant
‎2018-11-11 06:27 PM

Contacted arlo about 2 weeks ago and reset everything worked a couple days and stopped again. Will definitely be returning it tomorrow for another. If it persist I'll be switching to nest. Thanks

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