Arlo|Smart Home Security|Wireless HD Security Cameras

Keep getting AC power disconnected message on camera after using different cables/power block

Reply
Discussion stats
  • 4 Replies
  • 1019 Views
  • 0 Likes
  • 2 In Conversation
Johnvic7u
Aspirant
Aspirant

Help needed.... I constantly get a A.C. power disconnected on my camera no matter how many different cables or power bank I use. After I have disconnected, removed or restarted/resync the camera it does it again after a few days.

4 REPLIES 4
steve_t
Master Master
Master

Are you powering your camera from a powerbank?

Johnvic7u
Aspirant
Aspirant

No I mean the power block that comes with it.

steve_t
Master Master
Master

Oh right. OK, if you've tried multiple power supplies and multiple cables, I'd be hitting up your retailer or Contact Support for an RMA

Johnvic7u
Aspirant
Aspirant

Contacted arlo about 2 weeks ago and reset everything worked a couple days and stopped again. Will definitely be returning it tomorrow for another. If it persist I'll be switching to nest. Thanks

Discussion stats
  • 4 Replies
  • 1020 Views
  • 0 Likes
  • 2 In Conversation