Issue with Scheduling Not Displaying The Correct Mode

[Stephan580]

Have an issue with Scheduling, system won’t arm to the correct mode. Keeps setting to disarm, instead of the scheduled programmed mode.

[Dannybear]

Can you add more detail about the issue?
Does it change mode by itself or is it not displaying the wanted mode status you have in the schedule.

[Stephan580]

Is it not displaying the wanted mode status you have in the schedule.

[jguerdat · Accepted solution]

Use a browser for anything under the Mode tab. The apps still have a problem with setting/displaying anything there - might be right, may not.

[Dannybear]

@jguerdat

I find this also when using the iOS app in that if I make a change of mode I need to re login the App to get the status to be refreshed.

Off topic:
I’m not sure if anyone else finds this annoying but I have found that it is too easy to accidentally alter the mode selection when viewing the mode page using the iOS App because of my big thumb. I think it should have a check pop up to confirm a change.

[Kaos5284]

I am having a similar problem. The cameras are not arming and disarming according to the schedule. They are going on and off at all different times. I have checked and we are using the correct time zone.

[Dannybear]

Have you checked if the mode status is correct using the web browser on a computer?

[ShaneLee]

This has been an ongoing problem for a long time now. My work around that I found works for me the best is this:

I do use geofencing, so if we are away, all cameras arm. Otherwise, only my 2 cameras on the front of my house are armed all the time even when someone is home. 

I basically use 3 settings: Armed, Day, Night. I found when I only used 2 (Armed and Day) that my system would disarm, so my schedule is this:

Armed and Night are basically the same thing, All 4 cameras record. 

I have DAY set for 6:00 a.m. - 9:00 p.m.   I have NIGHT set for 9:00 p.m. - Midnight, then I have ARMED set from Midnight - 6:00 a.m.

Since I inserted the night mode, my system has been working fine for a long time now. Hope this helps. 

[Stephan580]

I haven’t checked it via a web browser, main reason I went with Arlo was so I could utilise the app because I travel a lot.  I might try setting up a schedule on the computer then seeing if it activates correctly via the app when I change the mode.

[Stephan580]

Did you program this schedule via the app or on a computer?

[ShaneLee]

I did mine on my computer because at the time, the ios app had a different time that the desktop site. The desktop site would schedule from say 12:00 to 6:00, but the ios would do something like 12:00 to 5:59 (so I think the time was getting confused). I am not sure if that's been fixed, since I haven't had to deal with the schedule in about 6 months now.