Issue loading feed event

[LJ07]

 Hi there

I got a subscription for a month. First time having a subscription (had cameras for over 4 years) I cancelled due to not needing it anymore. Now I am getting "Issue loading feed event" I have reset the system, reset the cameras and uninstalled and reinstalled. 

Please help? 

[ShayneS]

Hi @LJ07 Are you still experiencing this issue?

[LJ07]

I signed back up to the subscription and it is working again. Absolutely bs. I had the feed for over 4 years before getting the subscription. So no it isn't fixed.

[ShayneS]

@LJ07 I have escalated this for you and support will be reaching out to you as soon as possible.

[LJ07]

They were meant to call me back but did not.

[ShayneS]

@LJ07 

I notified the appropriate team and support is reaching out.