Is Arlo pro2 compatible in middle east countries like Jordan and Qatar?

[Lamita]

Is Arlo pro2 compatible in middle east countries like Jordan and Qatar?
Does it work fine with the fiber internet provided in these countries even if the Arlo pro 2 was purchased from the United States?

[jguerdat]

As long as you have access to arlo.com via the internet it should work. Some countries have blocked access to some sites for their own purposes but since you're posting here, which is part of the arlo.com domain I'd guess it should work. The system needs ports 80, 123 and 443 to arlo.com to be open.

[StephenB]

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@jguerdat wrote:

As long as you have access to arlo.com via the internet it should work.

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One thing to be clear about:  Arlo doesn't offer in any middle eastern country (including Jordan and Qatar).  So you will not be able to activate the trial subscription, or purchase a new one.  That's not as big a problem with the pro2 as it is with the newer cameras, since the pro2's 7-day free cloud recording will still work.

Some have worked around the subscription issue by connecting to a different country with a VPN.

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@jguerdat wrote:

 Some countries have blocked access to some sites for their own purposes but since you're posting here, which is part of the arlo.com domain I'd guess it should work. The system needs ports 80, 123 and 443 to arlo.com to be open.

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In addition, there was a case  about a year ago when base stations/cameras couldn't be connected to the Arlo cloud.  This wasn't a national firewall issue - it was a specific ISP (StarHub) that didn't work in several countries. There was no resolution posted here - other than use a different ISP.  There's no way to tell if something like that won't affect you, other than to try to use the product.

As far as ports go, if you can access the web w/o a proxy and can use NTP to synchronize your system time, then the ports you need are already open.  (They almost always are, given the services involved).

[Lamita]

Thank you for the useful information.
Another one thing...how about the devices' power adapters are they also compatible with the middle east power 220v?

[StephenB]

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@Lamita wrote:
Thank you for the useful information.
Another one thing...how about the devices' power adapters are they also compatible with the middle east power 220v?

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I think that was already covered in another post you made.

All the power adapters are universal, so they can handle 240v/50 hz.  Some are labeled only for 120, but those also can handle 220.  Of course you might need an adapter for your mains socket.  If you purchase in the EU or UK, you should get a charger with a suitable plug.