Arlo|Smart Home Security|Wireless HD Security Cameras
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Image all of a sudden changed and shows wall of house and distorted?

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Levoqd
Aspirant
Aspirant

My picture all of a sudden changed. The camera is looking in the right direction but the video feed shows me the wall of the house while the camera is pointing down and it’s distorted . Happened all of a sudden. How to fix?

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StephenB
Guru Guru
Guru

Have you tried rebooting the camera (removing the battery and reinserting it)?

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jguerdat
Guru Guru
Guru

The distortion seems due to being zoomed in and/or a poor signal between the camera and base. Check Settings, My Devices, your camera, Video Settings for a pinch zoom in the image presented there. Also, physically verify the proper positioning since a bird or squirrel may have rotated it.

Levoqd
Aspirant
Aspirant
1. When I check signal, I have full bars and it’s actually the closest of all my cameras to my WiFi station.
2. Regarding zoom.. I can only increase the zoom from its current state and can’t reduce the picture.,
3. the camera is pointing in the right direction (down and straight) but the picture is showing (up to the left). Please advise
StephenB
Guru Guru
Guru

Have you tried rebooting the camera (removing the battery and reinserting it)?

Levoqd
Aspirant
Aspirant

Thanks. By taking removing and reinstalling the camera is worked 

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