Arlo|Smart Home Security|Wireless HD Security Cameras
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I updated the app and now my base station and camera are not recognised

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  • ‎2021-07-03 07:03 AM
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Goddess
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‎2021-07-03 07:03 AM

 I just updated the app as I was requested by the app to do. This opened a new app with a new icon on my iphone. Now my base station will not connect nor my camera. Before the update everything was fine. I have tried deleting the old icon / app and my camera so as to start again. But still no luck. It's basically unusable since the update.

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StephenB
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‎2021-07-03 09:11 AM
@Goddess wrote:

 I just updated the app as I was requested by the app to do. 

Now my base station will not connect nor my camera. 

Are the base/camera connecting via my.arlo.com in a PC browser?

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