Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

I have issues with the web browser showing different information than the Android App.

Reply
Discussion stats
  • 1 Reply
  • 210 Views
  • 0 Likes
  • 2 In Conversation
Raampage
Star
Star

When using the web portal:

I have some cameras that report the wrong battery life compared to the mobile app.

I have some that report they are offline compared to mobile app.

I have had 2 incidents where I was clearly looking at another family.  (This camera was definitely not one of mine, nice house BTW).

All hardware is up to date.

Tried different browsers / cleared data, etc.

 

 

1 REPLY 1
Dannybear
Master
Master

I can’t say I have seen other peoples cameras using my account but have seen a few previous posts reporting similar.

 

I suspect that they could be something related to the web portal issues that have been around for several months with battery status, camera function status etc. 

Discussion stats
  • 1 Reply
  • 211 Views
  • 0 Likes
  • 2 In Conversation