I don't get any notifications to my email or phone

[wesley65]

I don't get any notifications to my email or phone anymore. I have deleted and re-installed the app, didn't work. I have gone to each camera and made sure it is set up to notify me. Each camera shows my correct email adress and it is set to push notifications. I never had a problem until they "updated" more options the other day. I have emailed them, no response, hit the chat button, never connects and calling it a joke. They must have one person answering calls. You start out the 23rd person and 30 minutes later, you are still the 23rd person. This system is worthless if it can't notify me if something happens. 

[steve_t]

Go to the bottom of this page and click "Contact Support"

[wesley65]

That's gets you to the trouble that everyone is having. No support!  

[JamesC]

wesley65,

are you using a custom mode or the default "Armed" mode? You might try using the default Armed mode (if you aren't already) along with a base station reboot to see if you still experience the same results.

JamesC