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I can't get my Arlo Pro 2 Cameras to switch to home mode on my new iPhone 11.

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  • ‎2022-07-17 10:08 AM
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ABCLarry
Aspirant
Aspirant
‎2022-07-17 10:08 AM

I installed a new Spectrum WiFi router and the Arlo Pro 2 cameras connected and are working fine. I also bought a new iPhone 11 and the Arlo app is working as it always has. Except with the new iPhone 11, the system does not switch to "Home" mode when I arrive. Is there a way to re-activate the Home mode on the iPhone 11?

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Dannybear
Master
Master
‎2022-07-17 05:01 PM
Has the new phone been added and enabled in the geofencing mode page, if the older phone is still enabled this could be the reason.
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ABCLarry
Aspirant
Aspirant
‎2022-07-18 05:35 AM

Thank you. I changed the new iPhone to "Primary" and we'll see if that works. Thanks for your help.

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