Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 7 Replies
  • 1382 Views
  • 1 Like
  • 4 In Conversation
CaHelloooo
Aspirant
Aspirant

He can't see anything as it asks him to log in and he does not know the new password, but it is driving him nuts getting both his and my notices. We are friendly ex's..so I'd like to correct this. Currently under grant access it is 0..he can't stop it as he can't log into mine. Any suggestions? 

7 REPLIES 7
jguerdat
Guru Guru
Guru

Juse have him delete his app. There's no reason to have it installed.

AncientGeek
Hero
Hero

@CaHelloooo wrote:

He can't see anything as it asks him to log in and he does not know the new password, but it is driving him nuts getting both his and my notices. We are friendly ex's..so I'd like to correct this. Currently under grant access it is 0..he can't stop it as he can't log into mine. Any suggestions? 


Check your email notification settings on your rules.  He is probably listed there.

CaHelloooo
Aspirant
Aspirant

He has the same system at his house so that won't work.

AncientGeek
Hero
Hero

@CaHelloooo wrote:
He has the same system at his house so that won't work.

Check your email notifications in your rules.  If his notifications to your cameras are coming though email, it could be there.

brh
Master
Master

@CaHelloooo 

Under the Grant Access section, have you tried the Remove Friend button?

 

Brian

CaHelloooo
Aspirant
Aspirant

In that section, there are no names. Says (0)

jguerdat
Guru Guru
Guru

Did you check your modes as @AncientGeek suggested? Push notifications are relative to an account being granted access but email notifications are done on a per camera rule selection.

Discussion stats
  • 7 Replies
  • 1383 Views
  • 1 Like
  • 4 In Conversation