Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

HomeKit Token Reset

Reply
Discussion stats
  • 2 Replies
  • 270 Views
  • 0 Likes
  • 3 In Conversation
culmanblack
Follower
Follower
I seem to have the same problem as many. I can’t get my base station to add to HomeKit. It just sits a “Discovering your device. Please wait.” It seems like a manual token reset has fixed many of these and I would like to have this done as well if possible. Thanks.
2 REPLIES 2
Dannybear
Master
Master
Wouldn’t it be nice to be able to reset the token on the base station yourself using the arlo app?
They could even attach a 2FA request to it.
Would save clogging up the forum with HomeKit failures.
JamesC
Community Manager
Community Manager

culmanblack,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Discussion stats
  • 2 Replies
  • 271 Views
  • 0 Likes
  • 3 In Conversation