Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
We need a whole lot more detail. For starters, is the base connected to your router with the Ethernet cable? Are the power and Internet LEDs green? Did you claim the base first using the app? When syncing the camera, describe your procedure in detail. A note - don't hold the base sync button for 2 seconds - just briefly press it. All details are needed.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.