Help with my camera

[AdamLondon]

My camera doesn’t connect to my camera to Arlo base
Arlo base station looks like is working but can’t detect the camera

[jguerdat]

We need a whole lot more detail. For starters, is the base connected to your router with the Ethernet cable? Are the power and Internet LEDs green? Did you claim the base first using the app? When syncing the camera, describe your procedure in detail. A note - don't hold the base sync button for 2 seconds - just briefly press it. All details are needed.